Company Introduction

200+
Merchants
300K+
Monthly Alerts
$40M+
Fraud Prevention
$500M+
Loss Recovered

Industry Trend

277%

Cost increased by fraud attack

$79B

Amount involved in global chargeback

132%

Chargeback growth from 2017 - 2023

77%

Disputes come from fraud attack

81%

Most common reasons are service/product not rendered.

52%

Chargeback across total revenue loss

Company Introduction

CHARGEPIE LIMITED

ChargePie Limited (“CHARGEPIE") is headquartered in Hong Kong, which is a company specializing in providing cross-border payment technical services and risk control and compliance solutions.
Since its establishment in 2023, CHARGEPIE has quickly become a leader in the industry's early warning service for refusal to pay. With a deep cross-border resource background, we have continuously expanded our service areas and helped more than 200 cross-border DTC merchants effectively reduce the risk of refusal to pay. The number of early warning pens processed every month is as high as more than 300K.
In terms of service, CHARGEPIE always adheres to the principle of taking customers as the center. We work closely with Verifi and ethoca, the leading providers of payment products in the industry, and provide customers with excellent service experience by using RDR and Ethoca, two accurate early warning tools for non- payment. Our service not only pays attention to the basic information such as the amount, time and place of the transaction, but also guides customers to dig deep into the key information such as the buyer's credit record, so as to evaluate the risk of non-payment of the transaction more comprehensively. By timely warning and actively responding to potential problem transactions, we help merchants reduce the possibility of actual refusal to pay, maintain good relations with buyers, and enhance the overall shopping experience.
In order to ensure service quality and response speed, CHARGEPIE provides all-weather and uninterrupted service support. Whenever a customer asks a question, our customer service team will give a reply within 5 minutes to ensure that the problem is solved quickly. With excellent service and strong partner network, we provide solid and reliable service support for cross- border DTC merchants. In addition, CHARGEPIE has established cooperative relationships with many well-- known payment platforms such as Stripe and Checkout, providing merchants with more diversified payment solutions. Through close cooperation with these platforms, we constantly optimize and improve the service system to help merchants develop steadily in the global e-commerce market. At the same time, we will also enhance the popularity of CHARGEPIE through well- known cross-border information integrated platforms such as Hugo and AMZ123, so as to provide high-quality early warning services for more DTC merchants, effectively help them reduce the risk of refusal to pay and improve the success rate of transactions.
In short, CHARGEPIE is committed to providing professional and efficient early warning service for cross-border independent station merchants. Through the strong alliance with well-known partners, we help merchants reduce the risk of non-payment and improve the success rate of transactions.
In the future, CHARGEPIE will continue to give full play to its professional advantages and partner resources, become the preferred partner of more merchants, and move towards a better future together.
SERVICE CONTENT
Home
Product
About us
Contact us
CHARGEPIE LIMITED
UNIT 1507E,15/F.,EASTCORE,398 KWUN TONG
ROAD,KWUN TONG,KOWLOON,HONGKONG
support@chargepie.com
+85246804226